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Terms of Service

Last updated: July 12, 2026

By using blackcreekrestoration.com (the "Site"), you agree to these Terms of Service. If you do not agree, please do not use the Site.

What We Do

Black Creek Restoration is a referral and lead-connection service. We connect homeowners in Middleburg and Clay County, FL with independent, licensed local water damage restoration professionals. We are not a restoration contractor and do not ourselves perform restoration, cleanup, remediation, or insurance work.

No Guarantee of Service or Outcome

Response times shown on the Site are targets, not guarantees, and depend on crew availability, weather, and conditions. We do not guarantee that any professional will be available, accept your job, or achieve any particular result. Any agreement for services is strictly between you and the independent professional you choose.

Independent Professionals

The restoration professionals we connect you with are independent businesses. We do not employ, control, supervise, or warrant their work, licensing, insurance, pricing, or conduct. You are responsible for verifying credentials and agreeing to terms directly with any professional before work begins.

No Professional Advice

Information on the Site about water damage, mold, and insurance claims is general and educational. It is not professional, legal, medical, or insurance advice. Consult a qualified professional and your own insurance carrier for guidance specific to your situation.

Limitation of Liability

To the fullest extent permitted by law, Black Creek Restoration is not liable for any damages arising from your use of the Site, from any connection to a professional, or from any services performed or not performed by an independent professional.

Communications

By contacting us or submitting your information, you consent to be contacted by us and by the professionals we connect you with, by phone, text, or email, regarding your request. Calls may be recorded for quality and training purposes.

Changes

We may update these Terms at any time. Continued use of the Site after changes constitutes acceptance of the revised Terms.

Contact Us

Questions about these Terms? Call us at (904) 413-8002.